Is a compatible cartridge inferior to a new one?
There should be no difference in print quality or page yield with a properly manufactured cartridge. Our cartridges contain only quality toners that work well with the OPC drum and other replacement parts to meet OEM performance.
What if I experience a print quality issue?
If a cartridge does not meet expectations, simply notify a customer service representative and return the cartridge and a page sample showing the print quality problem in the box it came in - Return it for evaluation and replacement. Please refer to our Product Warranty for details.
Will compatible toner cartridges void my equipment warranty?
Law prohibits manufacturers from voiding their warranty obligations on the grounds that a consumer did not use the original manufacturer's replacement cartridge.
Am I helping the environment by using compatible cartridges?
Definitely, Each discarded cartridge adds approximately three pounds of unnecessary waste to our landfills - waste that will take as long as 1,000 years to decompose. It is estimated that 100 million laser and printer cartridges and 400 million inkjet printer cartridges are produced each year. Manufacturing these 500 million cartridges will save an estimated four million cubic feet of landfill space. The office products remanufacturing industry has already made a substantially positive impact on the environment and the economy and will continue to do so.